:root{--navy: #0f2a4a;--navy-dark: #0a1f38;--navy-light: #1c3f63;--accent: #3b82c4;--accent-dark: #2f6aa3;--brand-gold: #e6b450;--brand-gold-dark: #c08c2a;--bg: #eef1f5;--surface: #ffffff;--border: #d6dde5;--text: #1d2a38;--muted: #6b7888;--shadow: 0 1px 3px rgba(15,42,74,.12);--success: #1f8a5b;--success-strong: #1f6b3a;--success-bg: #e3f4ec;--warn: #a05a00;--warn-strong: #8a5a00;--warn-bg: #fcecd5;--danger: #c0392b;--danger-strong: #721c24;--danger-bg: #fdecea;--info: #1a4a8a;--info-bg: #e1ecf7}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-family:Segoe UI,Sarabun,Tahoma,sans-serif;font-size:14px}h1{font-size:20px;margin:0 0 4px;color:var(--navy)}h2{font-size:16px;margin:0 0 12px;color:var(--navy)}.muted{color:var(--muted)}.small{font-size:12px}.subline{font-size:11px;color:var(--muted);display:block;margin-top:2px}.app-shell{display:flex;flex-direction:column;min-height:100vh}.topnav{display:flex;align-items:center;gap:18px;height:56px;padding:0 22px;background:var(--navy);color:#fff;position:sticky;top:0;z-index:30}.topnav-brand{display:flex;align-items:center;gap:10px}.brand-mark{font-weight:800;font-size:18px;letter-spacing:1px;color:var(--brand-gold)}.brand-sub{font-size:12px;letter-spacing:1.5px;color:#cdd7e3;text-transform:uppercase}.topnav-right{margin-left:auto;display:flex;align-items:center;gap:14px}.topnav-op{display:inline-flex;align-items:center;gap:6px;color:#cdd7e3;font-size:12px;font-weight:600}.topnav-op input{padding:6px 9px;border:1px solid var(--border);border-radius:6px;font-size:13px;font-family:inherit}.op-name{background:#ffffff1f;border:1px solid rgba(255,255,255,.22);border-radius:6px;padding:5px 10px;font-size:13px;color:#fff}.content{flex:1;padding:24px 28px}.env-badge{display:inline-flex;align-items:center;gap:7px;padding:4px 12px;border-radius:14px;font-size:12px;font-weight:700;letter-spacing:.4px;background:#ffffff14;border:1px solid rgba(255,255,255,.22);color:#fff;white-space:nowrap}.env-badge.is-prod{background:#c0392b38;border-color:#ff7869b3}.record-page,.customers-page{max-width:880px}.page-head{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:16px}.toolbar{display:flex;gap:12px;align-items:center;margin-bottom:12px}.card{background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:var(--shadow);padding:18px 20px;margin-bottom:16px}button{font-family:inherit;cursor:pointer;border-radius:6px;border:1px solid transparent;font-size:14px}.btn-primary{background:var(--accent);color:#fff;padding:9px 16px;font-weight:600}.btn-primary:hover{background:var(--accent-dark)}.btn-success{background:var(--success);color:#fff;padding:9px 16px;font-weight:600}.btn-success:hover{background:var(--success-strong)}.btn-success:disabled{opacity:.6;cursor:default}.btn-ghost{background:transparent;border-color:var(--border);color:var(--text);padding:9px 16px}.btn-ghost:hover{background:#f1f4f7}.search-wrap{position:relative;flex:0 1 400px}.search{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:6px;font-size:15px;font-family:inherit}.dropdown{list-style:none;margin:4px 0 0;padding:4px;position:absolute;z-index:20;left:0;right:0;background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:0 8px 24px #0f2a4a2e;max-height:300px;overflow:auto}.dropdown li{padding:9px 11px;border-radius:6px;cursor:pointer;display:flex;flex-direction:column;gap:2px}.dropdown li:hover{background:#f4f6f9}.match{background:#f4f6f9;border:1px solid var(--border);border-radius:6px;padding:12px 14px}.table-wrap{background:var(--surface);border:1px solid var(--border);border-radius:8px;box-shadow:var(--shadow);overflow:auto;max-height:460px}table{width:100%;border-collapse:collapse}thead th{background:#f4f6f9;color:var(--navy);text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.4px;padding:10px 14px;border-bottom:1px solid var(--border);position:sticky;top:0}tbody td{padding:10px 14px;border-bottom:1px solid #eef1f4;vertical-align:top}tbody tr:last-child td{border-bottom:none}tbody tr:hover{background:#f7f9fb}.pill{display:inline-block;padding:2px 9px;border-radius:10px;font-size:11px;font-weight:600;white-space:nowrap}.pill-green{background:var(--success-bg);color:var(--success-strong)}.pill-amber{background:var(--warn-bg);color:var(--warn-strong)}.pill-red{background:#f8d7da;color:var(--danger-strong)}.pill-gray{background:#f0f2f4;color:var(--muted)}.pill-blue{background:#e3f0fb;color:#185fa5}tr.row-ok td:first-child{border-left:3px solid var(--success-strong)}tr.row-warn td:first-child{border-left:3px solid var(--warn)}.success-box{background:var(--success-bg);color:var(--success-strong);border:1px solid #b6e0c8;border-radius:6px;padding:9px 12px;font-size:13px;margin:12px 0 0;font-weight:600}.warn-box{background:var(--warn-bg);color:var(--warn-strong);border:1px solid #f0d9a6;border-radius:6px;padding:9px 12px;font-size:13px;margin:12px 0 0;font-weight:600}.error-box{background:var(--danger-bg);color:var(--danger);border:1px solid #f0c2bc;border-radius:6px;padding:9px 12px;font-size:13px;margin:12px 0 0;font-weight:600}.empty-state{text-align:center;padding:40px 24px}.empty-state .empty-icon{font-size:40px;opacity:.55}.empty-state .empty-title{font-size:15px;font-weight:600;margin-top:8px}.hint{font-size:12px;color:var(--warn);margin-left:8px}.record-row{display:flex;gap:10px;align-items:flex-start}.record-row>.btn-success{white-space:nowrap}.selected-chip{flex:0 1 400px;display:flex;justify-content:space-between;align-items:center;gap:8px;border:1px solid var(--success-strong);background:var(--success-bg);border-radius:8px;padding:10px 12px;font-size:14px;min-height:42px;box-sizing:border-box}.selected-chip .chip-x{background:none;border:none;font-size:20px;line-height:1;color:var(--muted);cursor:pointer;padding:0 2px}.note-input{width:100%;margin-top:10px;border:1px solid var(--border);border-radius:8px;padding:9px 12px;font-size:13px;box-sizing:border-box}.link-btn{background:none;border:none;color:#185fa5;font-size:12px;cursor:pointer;padding:0;margin-left:8px;text-decoration:underline}.note-edit{width:100%;border:1px solid var(--border);border-radius:6px;padding:5px 8px;font-size:13px;box-sizing:border-box}.topnav-tabs{display:flex;gap:4px}.tab{background:transparent;border:none;color:#cdd7e3;padding:8px 14px;border-radius:6px;font-size:14px;font-weight:600}.tab:hover{background:#ffffff14;color:#fff}.tab.is-active{background:#ffffff24;color:#fff}.topnav-userbox{display:inline-flex;align-items:center;gap:14px}.bottom-nav,.sheet-backdrop{display:none}.range-chips{display:inline-flex;align-items:center;gap:6px;flex-wrap:wrap}.rc-chip{background:#fff;border:1px solid var(--border);color:var(--muted);border-radius:14px;padding:5px 12px;font-size:12.5px;font-weight:600;cursor:pointer;font-family:inherit}.rc-chip:hover{border-color:var(--accent)}.rc-chip.on{background:var(--navy);border-color:var(--navy);color:#fff}.rc-custom{display:inline-flex;align-items:center;gap:6px}.rc-custom input[type=date]{padding:5px 8px;border:1px solid var(--border);border-radius:7px;font-size:13px;font-family:inherit;color:var(--navy)}.rc-custom input[type=date]:focus{outline:none;border-color:var(--accent)}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px;margin-bottom:20px}.kpi{margin-bottom:0}.kpi-label{font-size:12px;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.3px}.kpi-value{font-size:30px;font-weight:800;color:var(--navy);margin:6px 0 2px;line-height:1.1}.kpi-value.is-warn{color:var(--warn)}.trend{background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:16px;box-shadow:var(--shadow);margin-bottom:20px}.trend-head{display:flex;gap:12px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-bottom:12px}.range-pick{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:12px;color:var(--muted)}.range-pick label{display:inline-flex;align-items:center;gap:5px}.range-pick input[type=date]{padding:5px 8px;border:1px solid var(--border);border-radius:7px;font-size:13px;font-family:inherit;color:var(--navy)}.range-pick input[type=date]:focus{outline:none;border-color:var(--accent)}.toggle{display:inline-flex;border:1px solid var(--border);border-radius:8px;overflow:hidden;background:var(--surface)}.toggle span{padding:6px 14px;font-size:13px;font-weight:600;color:var(--muted);cursor:pointer;-webkit-user-select:none;user-select:none}.toggle span:hover{background:#f4f6f9}.toggle 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.lg{display:inline-flex;align-items:center;gap:6px}.legend .lg i{width:14px;height:3px;border-radius:2px;display:inline-block}.legend .lg b{color:var(--navy);font-weight:700}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:24px}.login-card{background:var(--surface);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);padding:28px;width:100%;max-width:340px;display:flex;flex-direction:column;gap:12px}.login-brand{display:flex;align-items:center;gap:8px;justify-content:center;margin-bottom:4px}.login-card h1{font-size:18px;color:var(--navy);text-align:center;margin:0 0 4px}.login-card input{padding:11px 12px;border:1px solid var(--border);border-radius:8px;font-size:15px;font-family:inherit}.login-card input:focus{outline:none;border-color:var(--accent)}.login-card .btn-success{margin-top:4px;padding:11px}.login-err{background:var(--danger-bg);color:var(--danger-strong);padding:8px 12px;border-radius:8px;font-size:13px}.pw-wrap{position:relative;display:block}.pw-wrap input{width:100%;padding-right:40px!important}.pw-toggle{position:absolute;right:4px;top:50%;transform:translateY(-50%);width:30px;height:30px;display:flex;align-items:center;justify-content:center;background:transparent;border:none;border-radius:6px;color:var(--muted);cursor:pointer;padding:0}.pw-toggle:hover{background:#f0f2f4;color:var(--navy)}.user-form{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.user-form input,.user-form select{padding:9px 11px;border:1px solid var(--border);border-radius:8px;font-size:14px;font-family:inherit}.user-form input{flex:1;min-width:140px}.phone-cell{display:flex;align-items:center;gap:8px}.phone-edit{display:flex;align-items:center;gap:6px;flex-wrap:wrap}.phone-input{width:160px;padding:6px 9px;border:1px solid var(--border);border-radius:7px;font-size:14px;font-family:inherit}.phone-input:focus{outline:none;border-color:var(--accent)}.error-inline{color:var(--danger-strong);font-size:12px;width:100%}.filter-bar{display:flex;gap:8px;flex-wrap:wrap;align-items:center;margin-bottom:10px}.filter-row th{background:#fff;padding:5px 8px;text-transform:none;letter-spacing:normal;font-size:13px;font-weight:400;position:static}.filter-row input,.filter-row select{width:100%;padding:6px 8px;border:1px solid var(--border);border-radius:6px;font-size:13px;font-family:inherit;background:#fff;box-sizing:border-box}.filter-row input:focus,.filter-row select:focus{outline:none;border-color:var(--accent)}.card-range{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:12px;font-size:12px;color:#6b7888}.card-range label{display:inline-flex;align-items:center;gap:5px}.card-range input[type=date]{padding:5px 8px;border:1px solid var(--border);border-radius:7px;font-size:13px;font-family:inherit;color:var(--navy)}.card-range input[type=date]:focus{outline:none;border-color:var(--accent)}.filter-count{margin-left:auto;font-size:13px;color:#6b7888}.filter-bar .btn-export{margin-left:auto}.filter-bar .filter-count{margin-left:0}.btn-export{padding:6px 12px;border:1px solid var(--accent);color:var(--accent);background:#fff;border-radius:7px;font-size:13px;font-weight:600;cursor:pointer;font-family:inherit}.btn-export:hover{background:#eef4fb}.settings-card{display:flex;flex-direction:column;gap:14px}.set-row{display:flex;flex-direction:column;gap:5px}.set-label{font-size:13px;font-weight:600;color:var(--navy);display:flex;align-items:center;gap:8px}.set-row input,.set-row select{padding:9px 11px;border:1px solid var(--border);border-radius:8px;font-size:14px;font-family:inherit}.set-row input:focus,.set-row select:focus{outline:none;border-color:var(--accent)}.pill.mini{font-size:10px;padding:1px 6px}.set-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:6px}.ok-inline{color:#1f8a5b;font-size:13px;font-weight:600}.test-box{margin-top:6px;padding:12px;border-radius:8px;font-size:13px}.test-ok{background:#eaf7f0;border:1px solid #b6e2cc}.test-err{background:var(--danger-bg);border:1px solid #f0c4c4;color:var(--danger-strong)}.mono{font-family:ui-monospace,Menlo,monospace;font-size:12px;background:#fff;border:1px solid var(--border);border-radius:6px;padding:4px 8px;margin:4px 0;word-break:break-all}.mini-table{width:100%;border-collapse:collapse;margin-top:6px}.mini-table td{padding:4px 8px;border-bottom:1px solid var(--border)}.conv-head{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;margin-bottom:12px}.conv-head h2{margin:0}.conv-head-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.conv-head-right{display:flex;align-items:center;gap:10px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0f2a4a73;display:flex;align-items:center;justify-content:center;z-index:50;padding:20px}.modal-box{background:#fff;border-radius:12px;width:100%;max-width:480px;max-height:82vh;display:flex;flex-direction:column;padding:20px;box-shadow:0 12px 40px #00000040}.modal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:12px}.modal-head h3{margin:0;font-size:16px;color:var(--navy)}.modal-list{overflow-y:auto;border:1px solid var(--border);border-radius:8px;margin-bottom:14px}.modal-row{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 12px;border-bottom:1px solid var(--border);font-size:13px}.modal-row:last-child{border-bottom:none}.modal-row.is-notready{opacity:.55}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:auto}@media (max-width: 640px){.topnav{height:52px;padding:0 14px;gap:10px}.topnav-tabs,.topnav-userbox{display:none}.topnav-right{margin-left:auto}.bottom-nav{display:flex;position:fixed;left:0;right:0;bottom:0;z-index:40;background:#e3f0fbd1;backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-top:1px solid rgba(59,130,196,.3);box-shadow:0 -2px 12px #0f2a4a14;padding-bottom:env(safe-area-inset-bottom,0)}.bn-item{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;background:transparent;border:none;padding:7px 4px 6px;cursor:pointer;color:var(--muted)}.bn-icon{font-size:20px;line-height:1;opacity:.7}.bn-label{font-size:11px;font-weight:600}.bn-item.on{color:var(--navy)}.bn-item.on .bn-icon{opacity:1}.sheet-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;z-index:45;background:#0f2a4a66}.sheet{position:fixed;left:0;right:0;bottom:0;background:var(--surface);border-radius:16px 16px 0 0;padding:10px 12px calc(12px + env(safe-area-inset-bottom,0));box-shadow:0 -8px 30px #0003}.sheet-head{display:flex;flex-direction:column;gap:6px;padding:8px 8px 12px;border-bottom:1px solid var(--border);margin-bottom:6px}.sheet-head .env-badge{align-self:flex-start;background:#0f2a4a14;border-color:var(--border);color:var(--navy)}.sheet-head .topnav-op{color:var(--muted)}.sheet-item{display:block;width:100%;text-align:left;background:transparent;border:none;padding:13px 10px;font-size:15px;font-weight:600;color:var(--text);border-radius:8px;cursor:pointer}.sheet-item.on{background:#eef3fa;color:var(--navy)}.sheet-logout{color:var(--danger)}.content{padding:14px 12px 76px}.range-chips{display:flex;width:100%}.rc-chip{flex:1;text-align:center;padding:8px 6px}.rc-custom{width:100%;margin-top:6px}.rc-custom input[type=date]{flex:1}.record-page{max-width:100%}.card{padding:14px}.record-row{flex-direction:column;align-items:stretch}.record-row>.btn-success{width:100%;padding:11px}.search-wrap,.selected-chip{flex-basis:auto}.conv-head,.conv-head-actions{flex-direction:column;align-items:stretch}.conv-head-actions .btn-export{width:100%;text-align:center}.conv-head.conv-head-inline{flex-direction:row;align-items:center;flex-wrap:nowrap}.conv-head-inline .filter-count{white-space:nowrap;font-size:12px}.conv-head-inline .btn-export{white-space:nowrap;padding:6px 10px}.card-range,.filter-bar{font-size:13px}.filter-count{margin-left:0;width:100%}.conv-head .filter-bar{flex-wrap:nowrap;justify-content:flex-end}.conv-head .filter-bar .filter-count{width:auto;white-space:nowrap}table{min-width:600px}.modal-backdrop{padding:10px}.toggle span{white-space:nowrap;padding:6px 9px;font-size:12px}.page-head{margin-bottom:12px}.page-head h1{font-size:18px}.page-head p{font-size:11px;line-height:1.45}.kpi-grid{grid-template-columns:1fr 1fr;gap:10px}.kpi{padding:12px}.kpi-label{font-size:10.5px;letter-spacing:.2px}.kpi-value{font-size:23px;margin:4px 0 2px}.kpi .subline{font-size:10px}}